User Agreement

Terms & Conditions
Last Updated: October 2025
Welcome to Farelite.com (“we”, “us”, “our”). These Terms & Conditions (“Terms”) govern your use of our website and the services we provide, including flight, hotel, and vacation package bookings.
By accessing or using Farelite.com, you agree to comply with and be bound by these Terms. Please read them carefully before using our site.
1. About Us
Farelite.com is a UK-based online travel platform that allows users to search, compare, and book flights, hotels, and travel packages through third-party travel providers.
Legal Name: Farelite.com
Email: support@farelite.com
Address: (Add your UK registered business address here)
2. Our Role
Farelite acts as an intermediary between you and third-party travel providers (such as airlines, hotels, and tour operators).
When you make a booking through our website:
Your contract is directly with the third-party provider, not with Farelite.

We are not responsible for the fulfilment of bookings, cancellations, or service quality provided by these partners.

We facilitate your booking and help ensure the information and prices displayed are accurate, but we cannot guarantee their availability or accuracy.
3. Use of Our Website
By using Farelite.com, you agree to:
Use the website only for lawful purposes and in accordance with these Terms.

Provide accurate and complete information when making bookings or enquiries.

Not use the site for fraudulent, speculative, or false bookings.

We reserve the right to suspend or terminate your access if you misuse our platform.
4. Booking and Payments
Prices displayed on our website are subject to change without notice and depend on third-party availability.

All payments are processed securely through approved payment gateways.

You must ensure that your payment information is accurate and authorised.

Some bookings may require full or partial payment upfront; others may allow pay-on-arrival options (depending on the provider).

Once a booking is confirmed, the relevant third-party provider’s terms (e.g. airline fare rules or hotel cancellation policies) will apply.
5. Cancellations, Changes & Refunds
Cancellation and refund policies vary depending on the travel provider.
Please review the specific terms and conditions of your airline, hotel, or tour operator before booking.

Farelite does not set or control refund timelines or fees imposed by third parties.

Any request for changes or cancellations should be made directly with the relevant provider, unless stated otherwise.

We will assist wherever possible, but ultimate responsibility lies with the provider of your booking.
6. Travel Requirements
It is your responsibility to ensure you have valid passports, visas, travel insurance, vaccinations, and any other required documents for your journey.
Farelite.com will not be liable for denied boarding, entry refusal, or losses caused by missing or invalid travel documentation.
7. Liability Disclaimer
To the maximum extent permitted by law, Farelite.com, its owners, employees, and affiliates will not be liable for:
Any direct or indirect losses, damages, or injuries arising from use of our website or services.

Delays, cancellations, or service failures caused by third-party travel providers.

Technical issues, data loss, or unauthorised access to your account.

Your use of this website and any bookings made through it are at your own risk.
8. Intellectual Property
All website content — including text, graphics, logos, icons, and images — is the property of Farelite.com or its partners and is protected by copyright and trademark laws.
You may not copy, reproduce, or distribute any content without our prior written permission.
9. Privacy and Data Protection
We respect your privacy and handle your personal data in accordance with our Privacy Policy and Cookie Policy.
By using this site, you consent to the collection and processing of your information as described in those policies.
10. Changes to Terms
We may update these Terms from time to time to reflect changes in our services or legal requirements.
The revised Terms will take effect once posted on this page, and continued use of the site constitutes acceptance of those changes.
11. Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of England and Wales.
Any disputes arising from or related to the use of this website shall be subject to the exclusive jurisdiction of the courts of England and Wales.
12. Contact Us
If you have any questions about these Terms & Conditions, please contact us at:
Farelite.com
Email: support@farelite.com